Looking for help?

Getting Started

5

• How to enter your customers
• How to select what sites to post your reviews on
• Customize review emails & other settings
• First 30 days tips
• How do I access my RGV Reviews account?

FAQ's

11

• How do I get started?
• How does the 14-day free trial work?
• How long does it take to see results?
• How many reviews will I get?
• Can you integrate with my payment software?
• What type of payment do you accept?
• What is your refund policy?
• What if I have more than one location?
• Can I cancel my subscription at any time?
• Will my subscription renew automatically?
• I have more questions

Social Media Management

5

• How do I get my social media videos included in my plan?
• Do I have access to social media videos?
• What elements can I change from the available video templates?
• Can I have an exclusive video template just for me?
• What’s the turnaround time for receiving my video?

User Management

2

• How do I add new users?
• What privileges do different types of users have within the RGV Reviews platform?

Account Management

5

• How do I change my password?
• How do I set up another review site?
• How many review sites can we connect to?
• How long on average does it take for a review to appear on Google?
• When do top local competitors show up on the dashboard?