Some of our powerful platform features
Frequently Asked Questions
RGV Reviews turn customers into brand enthusiasts. Our platform automatically requests and tracks online reviews, preventing bad ones, and encourages happy customers to share their experience with your business. Increase your star ratings and boost your sale by getting new customers in the door!
RGV Reviews can be used for “any” local business that can benefit from a consistent process of getting new online reviews. This works for brick and mortar locations, as well as home-based businesses that service others (plumbers, electricians, etc.). With RGV Reviews you can improve your search results via reviews and generate word-of-mouth feedback that leads to repeat business.
NO, you don’t need to have a website to use our platform! RGV Reviews gives you everything you need to gather online reviews, from a unique short URL that you can share or use in your printed materials, to a Kiosk form to gather your client’s information in an instant.
YES, you will need to have a physical address to enjoy the benefits of the RGV Reviews platform. Also, you will need an active Google Business Profile Listing.
RGV Reviews does not force you to have any contracts. Your account is billed monthly or annually (according to your plan) and you can cancel at any time.
We won’t hold your contacts’ hostage either — You can export all your customers data at any time.
Not at all, RGV Review is a set and forget solution! You can even totally forget about us if you automate your clients upload’s via our Zapier integration.
Once you have created your account and configure the basic settings to your liking, you are basically good to go! We will ask your clients to leave reviews for you automatically. You just have to upload your clients daily (manually or automatically).
Learn how to enter customers in this post on our Help Center!
Don’t worry, many businesses don’t have email addresses of their customers. Now is a good time to start collecting them! RGV Reviews provides a “Kiosk Mode” and a short unique URL that can help you acquire your customer’s email address.
“Kiosk mode” is great for using it while your customers are on premise. The short unique URL can be added to printed media, invoices, bills, tabs, receipts, business cards, QR codes, SMS etc. — and does not require you to know the customers email or name.
Of course, RGV Reviews allows you to create a login for ALL the members of your team for FREE! Owners, managers, and staff can get access to the platform and send out review requests.
We have 3 different user profiles with different levels of access. A detailed guide can be found here.